Website regulations and privacy policy
The wording that determines each law is the wording of the site regulations and privacy policy in the Hebrew language only.
Welcome to the Symphonic Chuppah website (hereinafter: “the website”). The website is operated by Oriel Ben Yitzhak (hereinafter: “the website management” or “the company”).
The site is used as a blog and e-commerce site which offers, (among other things) for sale various products (hereinafter: “the products”).
general
What is stated in these regulations refers equally to members of both genders, and the use of the masculine language is for reasons of convenience only.
The provisions of this regulation and the terms of use that appear on the website define the legal relationship between the customer and the website, the terms of use of the website and/or the ordering of the products from the website and indicate the customer’s agreement to these terms and additional conditions that appear on the website.
The company may at any time, at its sole discretion, update these regulations.
These terms apply to the use of the website and the services included in it using any computer or other communication device (such as a cell phone, tablets of various kinds, etc.) as well
They apply to the use of the website, either through the Internet or through any other network or means of communication.
Nothing in this regulation is intended to detract from the provisions of the Consumer Protection Law, 1981-1981 (hereinafter: the “Consumer Protection Law”) and the regulations established pursuant to it, insofar as they apply to the website (hereinafter: the “Provisions”), except in cases where provisions can be conditioned As stated and the stipulation as stated was carried out within the framework of the site whether explicitly or implicitly.
The company and the website management do their best to present the most complete and comprehensive information about the product, including photos, notwithstanding what is stated in this section, it will be clarified that they may appear on the website in good faith and without malicious intent and/or out of a desire to mislead, inaccuracies and/or errors and/or omissions and the company , the management of the site and the site will not be held responsible for any inaccuracies and/or errors.
The titles of the chapters are given for the convenience and orientation of the customer and will not be used in the interpretation of the regulations.
A clerical error in the description of the product(s) will not obligate the company.
The product images on the website are shown for illustrative purposes only. In addition, there may be differences in appearance, color, size, etc. between the product, as it is presented on the website, and the product in reality.
Do not copy and use, or allow others to use, in any other way the contents of the website, including on other websites, electronic publications, print publications, etc., for any other purpose.
The date recorded, for all intents and purposes, on the company’s computers is the determining date for everything.
site registeration
In order to place an order for products, the customer must register on the website using an online registration form.
Any person, including a company, may use the website, including making purchases through the website, among other things, subject to being qualified to perform legally binding actions, having a valid credit card, issued by one of the credit card companies (above and below: “the customer”).
The registration is one-time, after which the customer will not be required to come back and register every time when making the purchase.
When registering on the website, the customer must enter a username and password as well as his e-mail address. If the customer forgets the password, the existing password as entered during the initial registration on the website will be sent to the email address entered on the website.
In the future if and when the orderer requests to purchase additional products, the orderer will be identified by the name of the orderer and the password he chose.
The orderer’s details will be updated according to the data that will be filled in by the orderer in the online registration form found on the website.
The website management may from time to time require additional identification information.
Without deviating from the above, the company will be entitled to prevent any person from using the site, temporarily or permanently at its sole discretion and without giving notice of this in advance, including in any of the following cases:
Committing an illegal act and/or violating the provisions of the law;
Violation of the terms of these regulations;
Deliberately providing incorrect information;
Performing an action that may damage the proper operation of the website and/or any of the suppliers and/or any third party;
The credit card in the orderer’s possession has been blocked or restricted for use in some way.
Purchase of products on the website
The purchase of the products will be made by adding products to the shopping basket, after adding products to the shopping basket, the orderer will enter the following details of the orderer in the online form designed for this during the ordering process: first name, last name, phone number, e-mail address, in addition the details of the recipient of the order must be provided, name Details, last name, phone number, settlement, street number, house number, floor, apartment, entrance and any other identifying information that can help the delivery operator easily locate the property to which the order is being delivered, including comments and information regarding the delivery operation and/or if the recipient of the order is not at home The fields marked with an asterisk are required to be filled in and will not be possible without them
Completion of the order.
In order to avoid any possibility of a delivery malfunction, the customer must provide only accurate and correct details.
When completing the order, the orderer will confirm the order details and the correctness of the details he provided.
Filling in all the details is a prerequisite for making the order, and this is for the order to be made efficiently and without errors, and therefore it is necessary to make sure that all the details are delivered accurately.
The orderer’s details will be updated as stated in the online order form on the website.
Filling in all the details required for the purchase of the product by the customer will be considered as placing an order (hereinafter: “the order”) Upon receipt of the order, the website will check the credit card details and only after approval from the credit company and/or after receiving approval from PayPal as explained below, the operation will be approved and issued Final confirmation of the order, the customer’s charge for the product will be made through the credit card and/or through the PayPal account as explained below and everything is subject to the presence of the products in the company’s stock and the website.
The details as entered in the order form by the orderer will be conclusive proof of the correctness of the actions.
How to make payment for the order
Payment for the products will be made through a credit card or through an account in an “e-wallet” service such as PayPal (WWW.PAYPAL.COM) and any similar service, as will be available for use on the website, from time to time at the discretion of the website management.
If the orderer chooses to use a credit card to make the payment, the orderer will be asked to provide the credit card details, ID card, card type and validity. If the customer decided to pay using PayPal, the company will be able to collect the payment for the products only after receiving approval from PayPal. The use and receipt of authorization from PayPal are subject to the terms of use of the PayPal website.
The site management reserves the right to stop the use of any payment method on the site, to allow the use of additional payment methods and to apply different payment arrangements to different types of credit cards or payment methods that the site management will respect.
After the payment details have been entered in the online order form, the orderer will be sent a confirmation via e-mail that the order details have been received. It will be clarified that this confirmation does not obligate the website management to deliver the ordered products and it only indicates that the order details have been received by the website management.
Immediately after placing the order, the website management will check the payment method used by the customer, the customer will be notified that the order has been approved and his account will be charged for the service cost.
In the event that the transaction has not been approved by the credit company or by the PayPal account or any other means of payment available at the time, the orderer will receive an appropriate notification of this and the website management will contact the orderer in order to complete or cancel the transaction.
Confirmation of the purchase operation is conditional on the presence of the purchased product in stock at the requested delivery date and/or at the time of the order. If it is not specified, because the product is not in stock and the product has not been downloaded from the website until the time of placing the order, the website management will not be obligated, subject to the fact that the website management will return to the customer any amount paid if paid to the website management and/or cancel the charge if it was made for the purchase operation.
It will be clarified that there may be situations in which, even though the item is shown on the website as being in stock, in practice it is missing and cannot be supplied, in these cases the transaction will be canceled and the customer will not have any claim in this regard, subject to the refund of the amount paid by the customer.
The delivery date will be determined starting from the day the transaction is approved by the credit company or confirmation from the PayPal account or another available and approved electronic wallet service.
If the orderer has been mistakenly charged by the credit company, the orderer must notify the website management in order to make a credit accordingly.
Delivery and transportation of the products
The delivery of the product by the site will be made only after receiving confirmation of payment from the credit company and/or from the PayPal account, i.e. the product has been paid, as detailed above, the product will be delivered to the address that the customer typed and/or delivered when placing the order in the online form.
The site undertakes to deliver the goods within the delivery time to the requested destination and will do its best to ensure that the product arrives quickly.
The website management will do its best to deliver the products quickly and within 30 business days from the date of receipt of the order and its confirmation if sent by registered mail and within 30 business days if sent by courier.
Product delivery times include only the calculation of business days (Sundays to Thursdays, not including Fridays, Saturdays, holiday eves and holidays).
The deliveries that will be provided through the delivery company on behalf of the website management are in accordance with the conditions of the delivery company, the distribution areas of the delivery company and in advance coordination with the recipient of the order.
If the delivery company is unable to make the delivery to the delivery address for any reason. The website management will inform the customer and will work to find an alternative solution that will meet the wishes of both parties.
In cases where the products are delivered via Israel Post, to the shipping address provided by the orderer when placing the order. The products will be sent subject to the delivery time of the Israel Post and cannot be monitored and controlled by the website management and/or the suppliers.
The delivery dates indicated on the website and above do not apply to products that are out of stock on the website and/or from the relevant supplier’s stock.
Deliveries are made by a courier company, through which the products will be transported. The conditions of the courier company will bind the customer.
Shipping fees – In addition to the price of the ordered products, the orderer will be required to pay a shipping fee, the amount of the shipping fee will appear at the end of the order process according to the shipping method chosen by the orderer, unless otherwise specified.
The shipping fee will be paid with the payment for the product. In the sale in payments using a credit card and/or using the PayPal account. The site may collect the shipping fee with the first payment charge.
The site will not be responsible for any delay and/or delay in delivery and/or non-delivery of the products caused by one of the following reasons:
Force majeure and without prejudice to the generality of the said war, military operation, emergency operation and/or natural damage and/or from events beyond the control of the site such as strikes and shutdowns of all bags and/or suppliers of services or goods necessary for the production of supplies or product transportation.
Any reason beyond the control of the site and/or the company.
A party related to the mission operation.
The indicated product delivery times include only the calculation of business days (Sunday to Thursday excluding Fridays and Saturdays, holiday eves and holidays).
The customer must immediately notify the website if the product has not been delivered within the delivery period specified on the website, in such a case the new delivery time will be calculated from the date of coordination of a new date.
Be careful to fill in accurate and up-to-date details, in case the products are returned to the company due to incorrect details, the orderer will be responsible for shipping and handling fees.
Cancellation of purchase by the ordering party
The customer may cancel the transaction in accordance with the provisions of the Consumer Protection Law and the regulations established pursuant thereto. Without derogating from:
Cancellation will only be made by written notice to the email address info@orielby.com
Cancellation of a transaction by the customer will not be possible for the purchase of certain items as detailed in subsection 14c(d) of the Consumer Protection Law.
The cancellation of the transaction by the customer is subject to the fact that the product is returned as far as this is reasonable or possible in its original packaging.
After receiving the cancellation notice, the amount paid by him for the product minus cancellation fees (shipping fees are not part of the product price and therefore will be deducted separately from the refund) will be credited to the customer at a rate of 5% of the transaction amount or NIS 100, whichever is lower. In the event of cancellation of a transaction due to a defect or discrepancy, the customer will not be charged any cancellation fees. Additional provisions of the Consumer Protection Law regarding the cancellation of the purchase by the ordering party, including regarding the obligation to return the product, will also apply.
Cancellation of purchase by the company
The company shall be entitled, at its sole discretion, for any reason, and at any time, to cancel or terminate a transaction and/or sale and/or cancel an order, in whole or in part, and/or the activity of the website, in whole or in part.
Notice of such cancellation or suspension will be given to the user or the orderer, and the company will refrain from charging the orderer’s credit card or refund any amount paid for the products, to the extent that it was paid.
Except for the restitution of the transaction amount as stated, the user or the customer will not have any claim, claim and/or demand against the company and/or the supplier for the cancellation of the transaction as stated in this section.
If it is discovered that a product is out of stock, the site may cancel the order or offer an equivalent replacement item. If an order is canceled as mentioned, the website will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the customer or a third party, including but not limited to damage due to the purchase of the item from a third party at a higher price.
Copyright
All intellectual property rights, including patents, copyrights, designs, samples and trade secrets, are the property of the company only or of other third parties who have allowed the website management to use them.
These rights apply, among other things, to the data on the website, including the list of products, the description and design of the products and any other detail related to its operation.
These rights also apply to the name of the site and the domain name (www.—–.com) of the site, the trademarks (whether registered or not) are all the property of the company. They may not be used without obtaining her prior written consent.
You may not copy, reproduce, distribute, sell, market, rent or translate any information from the website, including trademarks, images and texts, product design, product images, etc. without obtaining prior written permission from the company.
Do not link to content from the website, which is not the home page of the website (deep link) and do not display or publish such content in any way, unless the deep link is to the web page on the website in its entirety and as it is, so that it can be viewed and used in a completely identical way to using and viewing it on the website and this while receiving the consent of the website management.
The website management is entitled to order the cancellation of a deep link even after giving its consent and this at its sole discretion and in this case you will not have any claim and/or demand and/or claim against the website management.
responsibility
The company (and/or anyone on its behalf) does not directly and/or indirectly bear any responsibility for damages resulting from and/or related in any way to the repair, assembly and/or replacement of the products.
The company (and/or anyone on its behalf) does not directly or indirectly bear any responsibility for damages resulting from the use and/or reliance on information published on external websites, which can be reached through any of the services on the website. It will be clarified that the company does and will do its best to cooperate with reliable and reputable suppliers only.
The company (and/or anyone on its behalf) does not directly and/or indirectly bear any responsibility for damages resulting from and/or related in any way to the use and/or performance of the website.
In any case, the company will not be held responsible for any activity of any other party that is not under its full control.
Privacy Policy
The website management (hereinafter: “the Company”) respects the privacy of users on the site. This policy explains the Company’s privacy practices regarding personal information collected and processed through the site, in accordance with the requirements of the Privacy Protection Law, 1981, and its regulations (“the Law”).
Introduction and Data Controller Identity
The website management is the “Data Controller” of the personal information collected through the site. This policy details what information is collected, how it is collected, for what purpose, and your rights regarding this information.
Information We Collect
We collect two types of information:
Information you voluntarily provide: Personal details you provide when contacting us, registering on the site, or making a purchase, such as full name, email address, phone number, shipping address, and order details.
Information collected automatically: Technical information collected when you browse the site, such as your IP address, browser type, operating system, and browsing data (e.g., pages viewed), through the use of “cookies” and similar tools.
Purposes of Information Collection and Processing
The information will be used solely for the purposes listed below:
– To provide you with the products and services you ordered and to manage the purchase (including shipping and payment processing).
– To respond to your inquiries via the contact form or any other method.
– For the operation, management, and security of the site, and to improve the user experience.
– To comply with any legal requirements, including responding to court orders or requests from competent authorities.
– For marketing and advertising purposes, including through third-party platforms such as Facebook and Google, to display personalized ads, measure campaign effectiveness, and create audiences (Remarketing).
Legal Basis for Processing
Providing information is not required by law and depends on your choice and consent. However, without providing the required details in registration and purchase forms, we will be unable to provide the products and services. The legal basis for processing the information is your consent given when providing the details, as well as the necessity of processing to fulfill the agreement with you (product or service supply).
Sharing Information with Third Parties
We will not share your personal details with any other party, except in the following cases and for the purposes detailed:
Service providers: We use external service providers (“processors”) for the ongoing operation of the site and business. These providers include:
– Operational providers: Credit card processing companies (e.g., PayPal), shipping companies for order delivery, and website hosting providers.
– Marketing and analytics providers: Advertising and analytics platforms such as Google and Facebook (Meta). We may share information (such as email addresses or digital identifiers collected via cookies) with these platforms for campaign measurement, audience creation, and relevant ad display. Their use of the information is also subject to their own privacy policies.
Legal requirement: If required by a court order or legal instruction.
Legal dispute: In any dispute, claim, or legal proceeding between you and the Company.
Use of Cookies and Tracking Technologies
The site uses cookies and similar tracking technologies (such as ‘pixels’) for its ongoing operation, to improve the browsing experience, collect statistical data, and customize advertisements. We use both our own cookies and third-party cookies, such as Google Analytics and the Facebook Pixel. This information helps us understand user behavior and display personalized advertising on other websites. You can manage or block cookies by changing your browser settings. For more details, refer to your browser’s help file. Disabling cookies may harm your user experience on the site.
Data Security
The website management takes reasonable technological and organizational security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. The site is secured with an SSL protocol to encrypt communication. However, information transfer over the internet is never fully secure, and we cannot guarantee absolute protection.
Data Retention
We will retain your personal information for as long as necessary to achieve the purposes for which it was collected, or for a longer period if required by law (e.g., for accounting purposes or defense against legal claims). After that, the information will be deleted or anonymized.
Your Rights
Under the Privacy Protection Law, you have the following rights regarding your personal information:
– Right of access: To request and receive a copy of the personal information we hold about you.
– Right of rectification: To request correction of information that is incorrect, incomplete, or inaccurate.
– Right to erasure: To request deletion of your personal information, subject to legal limitations (e.g., if we are required to retain it).
To exercise your rights, contact us in writing at: info@orielby.com. We will handle your request in accordance with the law.
Privacy Policy Updates
We reserve the right to update this policy from time to time. The updated version will be published on this site and will take effect upon publication.
Law and judgment
The law that applies to these regulations and/or to any action and/or to a conflict arising from it, is Israeli law only. In any case of dispute, the Tel Aviv-Jaffa (peace or district) courts will have the exclusive authority to discuss it.
The law applicable to the use of the website, the order and these regulations, including the interpretation and enforcement of the regulations, is Israeli law only.